REFUND POLICY

ADORNED GLORY HAIR SHIPPING POLICY

Effective Date: March 27, 2026

Shipping Guidelines

At Adorned Glory Hair, we take pride in fulfilling your order with the highest level of care and efficiency.

• No Returns or Exchanges: All sales are final. We do not accept returns or exchanges under any circumstances.
• Order Cancellations: If a cancellation is made, you must wait to receive the tracking number. Once your package is delivered, all sales are final.
• Delivery Responsibility: Once the package is with the carrier, you are responsible for delivery arrangements. Monitor your tracking closely to ensure someone is available to receive the package.

Shipping & Processing

• Business Hours: Monday – Friday | 9:00 AM – 1:30 PM CST
• Processing Time: All orders require 2–4 business days for processing before shipment.
• Shipping Rate: Standard shipping is a flat rate of $15.80.
• Carriers: We ship exclusively through UPS and DHL for fast, reliable delivery.
• Shipping Time: Once processed, shipping typically takes 1–3 business days depending on location.

Tracking & Delivery Security

• Notification: Tracking numbers are emailed as soon as your order ships.
• Managing Your Delivery: Use UPS or DHL portals to:
  • Schedule delivery times
  • Request package hold or redirection
• Lost or Stolen Packages: Adorned Glory Hair is not responsible once the carrier confirms delivery.

Contact Us

For questions regarding your order or shipping concerns:

Email: adornedgloryhair@gmail.com                                                                                                                                                                Security & Integrity Notice: We maintain a strict zero-spam policy. Adorned Glory Hair will never email you requesting financial information, wire transfers, or sensitive payment details.

Location: Houston, TX